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Terms & Conditions of Sale

These Terms and Conditions of Sale govern all sales made on the website https://www.ampliprint.com , operated by Ampliprint.

Placing an order on the site implies unreserved acceptance of these Terms and Conditions.


Article 1 – Purpose

These Terms and Conditions define the rights and obligations of the parties in connection with the online sale of:

  • non-personalised products,
  • personalised products,
  • and printing services (in particular DTF and textile printing).

Article 2 – Scope of application

These Terms and Conditions apply to all orders placed on ampliprint.com by:

  • individual customers,
  • business customers.

The applicable Terms and Conditions are those in force on the date the order is confirmed.


Article 3 – Products and services

The products and services offered are described and presented as accurately as possible.

Personalised products

Personalised products are made according to the elements supplied by the customer (files, text, visuals, dimensions, colours).

⚠️ The customer is solely responsible for:

  • the content supplied,
  • spelling,
  • the quality of the files,
  • usage rights (images, logos, trademarks).

Differences in rendering (particularly colours) may occur depending on the medium and screen used.


Article 4 – Order

An order is considered firm and final once:

  • the cart has been validated,
  • payment has been accepted,
  • a confirmation email has been sent.

Ampliprint reserves the right to refuse any order that is abnormal, fraudulent, or non-compliant with applicable law.


Article 5 – Price

Prices are shown in euros (€):

  • excluding tax for business customers,
  • including tax for individual customers, where VAT applies.

Delivery costs are shown before the order is finally confirmed.

Ampliprint reserves the right to change its prices at any time, with no effect on orders already confirmed.


Article 6 – Payment terms

Accepted payment methods are:

  • Credit card (via Stripe),
  • PayPal,
  • Bank transfer.

The order is processed only once payment has been received in full.


Article 7 – Delivery

Deliveries are made exclusively within mainland France.

Production and delivery times are given as an indication only.

Ampliprint cannot be held liable for delays due to:

  • carriers,
  • force majeure events,
  • non-compliant customer files.

Article 8 – Right of withdrawal

🔴 Personalised products

In accordance with Article L221-28 of the French Consumer Code,
the right of withdrawal does not apply to personalised or made-to-order products.

👉 Once production has started, no order for a personalised product can be cancelled or refunded.

🟢 Non-personalised products

For non-personalised products, the customer has a legal period of 14 days from receipt to exercise their right of withdrawal.

Products must be returned:

  • in perfect condition,
  • unused,
  • in their original packaging.

Return shipping costs are the customer's responsibility.


Article 9 – Complaints and returns

Any complaint must be sent by email within 7 days of receiving the order.

Returns are accepted only in the case of:

  • manufacturing defects,
  • errors attributable to Ampliprint.

No complaint will be accepted for errors arising from the customer's files or instructions.


Article 10 – Liability

Ampliprint's liability cannot be engaged in the event of:

  • non-compliant use of the products,
  • incorrect customer files,
  • indirect damages.

In all cases, liability is limited to the amount of the order.


Article 11 – Intellectual property

The customer guarantees that they hold all necessary rights to the content supplied.

Ampliprint disclaims all liability in the event of infringement of a third party's intellectual property rights.


Article 12 – Personal data

Personal data collected is processed in accordance with applicable regulations (GDPR).

The customer has the right to access, rectify and delete their data.


Article 13 – Applicable law and disputes

These Terms and Conditions are governed by French law.

In the event of a dispute, an amicable solution will be sought before any legal action.

Failing this, French courts shall have sole jurisdiction.

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